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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amy Shelton

April 7, 2026

5  out of  5
rating by Amy Shelton
"Sandy Epling and Aaron Ransom are very responsive to any questions I have. We've been with State Farm for about 30 years."
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Anita Sharp

April 5, 2026

5  out of  5
rating by Anita Sharp
"Have been with State Farm for over 35 years for all my insurance needs. When my agent passed away, I immediately transferred everything to Sandy Epling and her staff. Aaron took care of everything with care and kindness and always answers my calls when I have a problem. Would highly recommend this office to anyone if you're looking for great service and care for all your insurance needs!"
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Kimberly Simpson

March 26, 2026

5  out of  5
rating by Kimberly Simpson
"After having experiences with many agents up and down the east coast, Aaron is by far the most attentive and efficient I have dealt with. Upon relocating back to my home town in WV from another state I has several policies in place to transfer. He handled what seemed to me a confusing and daunting process with professionalism and most of all, kindness. Within hours I had exactly what I needed. He's always a phone call away if I have a question. The best customer service I've ever received by far in the insurance industry. I recommend anyone looking for an agent, whether new to the area, or just looking for something new, stop by or call Aaron or Sandy Epling."
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Charles McCoy

March 23, 2026

5  out of  5
rating by Charles McCoy
"Always great working with Aaron! Every time I need assistance he is always there to save me time and money! Definitely call Sandy Epling's State Farm office!"
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Jude Libby

March 17, 2026

5  out of  5
rating by Jude Libby
"I needed a quote on my car insurance, and the entirety of the experience when working with one of the agents (Ella) was one that was attentive and efficient. When I called, there was never a wait, and I never felt worried about having to leave a message. This kind of service is something that I did not get when working with other insurance agencies, and I would highly recommend Ella Colombo!"
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Kole Withrow

March 17, 2026

5  out of  5
rating by Kole Withrow
"If you’re looking for top-notch insurance support, I highly recommend Ella! She is absolutely fantastic! She’s knowledgeable, responsive, and always takes the time to explain everything clearly so I feel confident in my coverage. Anytime I have a question or need help, she’s quick to assist and genuinely cares about finding the best options for me. It’s rare to find someone this reliable and easy to work with."
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Brandon Black

March 17, 2026

5  out of  5
rating by Brandon Black
"Aaron Ransom is by far the best agent I’ve ever dealt with. So much so that he’s the only agent I refer my clients to in multiple states. Aaron always goes above and beyond. Customer service and product knowledge like no other! Thank you, Aaron!"
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Samantha Easton

March 17, 2026

5  out of  5
rating by Samantha Easton
"Ella is so knowledgeable and can answer any question you have without hesitation. She's always available, I've never had to leave a message and wait for her to get back to me!"
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Stella Baldwin

March 17, 2026

5  out of  5
rating by Stella Baldwin
"Sandy and her team are the very best in town!! They are always available and their door is always open! Especially Ella Colombo such a bright star!"
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Jimmy Rood

March 13, 2026

5  out of  5
rating by Jimmy Rood
"Aaron Ransom did a great job!! He was able to save us money and provided additional coverage that we didn't have before. I highly recommend reaching out to him for any of your insurance needs!"
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Tonia Mccoy

March 11, 2026

5  out of  5
rating by Tonia Mccoy
"We recently changed to State Farm and are very happy with the coverage. If you want to save money, give Aaron a call!"
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Joseph Christian

January 13, 2026

5  out of  5
rating by Joseph Christian
"If I was to recommend someone for an insurance company/agent I would highly recommend Aaron ransom he does an amazing job has always come through for me in time and he's and awesome insurance agent 💯 percent."
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Lauren Rodgers

January 10, 2026

5  out of  5
rating by Lauren Rodgers
"The producer I worked with, Ella Colombo, did an incredible job answering my insurance questions and handling my policy. Highly recommend this office."
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Jerra Annie

January 9, 2026

5  out of  5
rating by Jerra Annie
"Ella’s great! She knows insurance inside and out, handles everything smoothly, and responds super fast. The whole process was easy and stress-free thanks to her. I couldn’t recommend her more!"
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Lhasa Peak

January 8, 2026

5  out of  5
rating by Lhasa Peak
"The best home and auto insurance experience I’ve had working with Aaron Ransom!! He was super thorough, patient, and extremely responsive. He made sure we got the right amount of insurance, had the lowest rate out of all the quotes we got, and was by far the most personable and just generally enjoyable to interact with. 10/10 recommend Aaron!!!"
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Deidre Miller

December 12, 2025

5  out of  5
rating by Deidre Miller
"We highly recommend Sandy Epling State Farm. Our agent was professional and personal. We were delighted with the insurance cost."
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Alex S

December 9, 2025

5  out of  5
rating by Alex S
"I was looking for an affordable, trustworthy car/house insurance. I visited the first agency but I didn’t feel comfortable. They didn’t meet my needs. I stopped at State Farms as a second option. I met a nice agent (Aaron) who was very approachable and knowledgeable. He was very helpful in meeting my needs."
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R Heuer

December 9, 2025

5  out of  5
rating by R Heuer
"I called to get a homeowner's policy and I was mentally prepared for this to be an arduous process. I couldn't have been more wrong. Aaron did it all over the phone in just a matter of minutes. 10/10 service."
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Benjamin G

December 2, 2025

5  out of  5
rating by Benjamin G
"Always takes care of me and my assets. Aaron Ransom is great and is always quick to respond"
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Amy Rutherford Morrison

October 24, 2025

5  out of  5
rating by Amy Rutherford Morrison
"Sandy and her office staff are the best, Been with her for 26 years never a problem."
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Lori Van Nostrand

September 19, 2025

5  out of  5
rating by Lori Van Nostrand
"I had the pleasure of meeting Sandy... a gem of a lady! Getting to work with Aaron Ransom, the transition moving over to State Farm was painless and I look forward to knowing that Aaron is watching out for me and on top of everything."
We responded:
"Lori, My team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Sandy"
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Lynette Xanders

August 15, 2025

5  out of  5
rating by Lynette Xanders
"Aaron and Sandy are ALWAYS available and get the job done! All of my insurance is with this team--it's peace of mind to know you're working with people who genuinely care and are great at their jobs!"
We responded:
"Lynette, Thank you for the five star review! My team and I will always be here for you to serve you and provide you with top notch service! - Sandy"
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Laura Montgomery

August 13, 2025

5  out of  5
rating by Laura Montgomery
"We are so pleased with the care and clear communication provided by Sandy, Aaron, and the whole crew in this office! They are quick to answer our questions and kind when we need help."
We responded:
"Laura, Thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - Sandy"
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John Honaker

August 13, 2025

5  out of  5
rating by John Honaker
"Aaron Ransom is very knowledgeable! The rates are great but it is always better to have nice, helpful customer service. Make the switch today, call Aaron Ransom."
We responded:
"John, I’m happy to hear Aaron took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Sandy "
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Honaker Blacksmithing

August 13, 2025

5  out of  5
rating by Honaker Blacksmithing
"Aaron Ransom does a great job. Best rates around."
We responded:
"Honaker, I’m happy to hear Aaron took such great care of you. Thank you for putting your trust in our office! - Sandy "